We are firm believers in the value of continuous development for all our employees here at Moores Cleaning and take great pride in the number of staff that have been promoted from within our organisation.
Our staff make all the difference to the high-quality service Moores Cleaning delivers so we aim to attract, recruit, train, develop and retain the very best for our customers, every time.
We have made it our mission to lead the way in cleaning industry training for our staff to develop their skills and maximise their individual potential. We achieve this by ensuring all new Cleaning Operatives are inducted and fully trained at our Moores Cleaning Training Facility in Andover, Hampshire.
Throughout the initial induction and on-boarding process, a full understanding of the Moores Cleaning culture and expected behaviours are shared with all new starters. The softer skills required for each customer setting are addressed, we feel it is important to match the cleaning operative to the culture of the customer site they will be working within.
All existing skills and competencies are base-lined and documented using our Moores Cleaning Training Matrix, each staff member has their own record of training and developmental aspirations, this is held on file by HR for audit and to ensure ongoing development such as NVQ’s in Cleaning Skills, Cleaning Supervisory Skills and Management are encouraged and completed.
Our Training Matrix ensures regular refresher training is set up on key elements of each role, updates on industry related legislation, any change in Health and Safety, Safeguarding, Lone Working and all policy that directly relates to the individual’s role is delivered at the Moores Training Facility including upgrades to equipment as required.
We take great pride in training and developing all of our staff to very high standard. As a result, our Teams choose to remain with us for many years often rising through the ranks due to our promotional ethos and company culture of inclusion.
Contact us today to get a fast hassle-free quote for your cleaning needs. We will respond to you within 24 hours and our aim is to make your life easier. If we don’t meet any of these promises then we will personally deliver a free box of doughnuts to your office.